TERMS AND CONDITIONS
General terms and conditions (GTC) of GenClique Aesthetics
I. General terms and conditions
§ 1 Basic Provisions
(1) The following terms and conditions apply to contracts that customers conclude with GenClique Aesthetics, Uhlandstraße 28, 10719 Berlin.
(2) Within the meaning of these provisions, a consumer is any natural person who concludes a legal transaction for purposes which for the most part cannot be attributed to either their commercial or independent professional activity. Entrepreneur is any natural or legal person or partnership with legal capacity which, when concluding a legal transaction, acts in the exercise of its independent professional or commercial activity.
§ 2 Conclusion of the contract
(1) The subject of the contract is the provision of cosmetic services and the sale of products.
(2) By making an appointment, either by telephone, by e-mail (booking@genclique.com), online or in person, a binding offer is accepted. Customers receive confirmation via email.
(3) The contract is processed by e-mail. Customers ensure that their email address is correct and that technical problems, such as SPAM filters, are ruled out.
§ 3 Prices and terms of payment
(1) All prices are in euros and include statutory value added tax.
(2) Services are charged as standard at 75 euros per hour, unless other prices have been agreed.
(3) Payments are due after completion of the services and can be made in cash, by EC/credit card or other accepted payment methods.
§ 4 Retention of title
The delivered goods remain the property of GenClique Aesthetics until full payment has been made.
§ 5 Warranty
(1) The statutory warranty regulations apply.
(2) Customers are required to inform us of health restrictions, allergies or other relevant information before treatment. GenClique assumes no liability for damage due to incomplete information.
§ 6 Right of Withdrawal
(1) Customers can cancel their contract within 14 days, provided that the services have not been provided in full.
(2) The revocation is to be sent in writing to booking@genclique.com to fix. If the service is provided in full before the cancellation period has expired, the right of withdrawal expires.
§ 7 Data protection
(1) Personal data is processed in compliance with the GDPR and other relevant data protection regulations.
(2) Customer data is only used to process contracts and improve our service and is not passed on to third parties.
§ 8 Applicable Law and Place of Jurisdiction
(1) German law applies.
(2) The place of jurisdiction is Berlin, provided that the customer is a merchant, legal entity under public law or a special fund under public law.
II. Customer information
1. Identity of provider
GenClique Aesthetics
Uhlandstrasse 28
10719 Berlin
email: booking@genclique.com
2. Contract language and storage
(1) The contract language is German.
(2) GenClique does not save the contract text. Customers can save or print out contract data before the contract is concluded.
3. Key features of the services
The main features of the services can be found on our website or in the direct offer.
4. Prices and methods of payment
(1) All prices include statutory value added tax. Shipping costs for product purchases are shown separately.
(2) Payment is made in accordance with the methods specified when booking or on site.
5. Delivery terms
The terms of delivery for products are agreed individually. Services are provided exclusively on site.
6. Statutory liability for defects
The statutory provisions of liability for defects apply.
Status: December 2024